Customer Service Representative - Part Time

Description

We’re looking for aPart-time Customer Service Representative,The work location for this position isDavenport, FL,and is considered afully on-site role.

• Previous in person customer service work experience.

• Experience using computers, and the ability to learn new technology/software.

• Excellent keyboarding skills.

• A commitment to providing fantastic customer service.

• Able to work well with others and maintain a positive attitude in high-pressure situations.

• A friendly, outgoing, patient personality.

• You thrive working as part of team, pitching in wherever you’re needed most.

• You don't mind working hard, and you like to have fun

• Process Bidder Payments

• Contact successful bidders to advise payments, appointment booking, and pickup process.

• Track interactions relating to customer requests and proactively reports areas of customer concerns.

• Ensure confidentiality while dealing with bidders and consignors.

• Provide customers with information about upcoming auctions and auxiliary services.

• Ensure that superior customer service is delivered at all times to all customers.

• Provide additional administrative support as needed

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.