Boutique Facilitator, Orlando

About the role

Boutique Facilitator in Orlando, Florida. As a multi‑functional, “generalist” support role you will assist the sales associates and the boutique to maximize client‑facing time and support all areas of the boutique as needed.

• Deliver exceptional customer service based on CHANEL’s service mantra, welcoming and greeting all clients.
• Act as the brand ambassador by providing continuous sales and service support.
• Support the Operations team with incoming and outgoing shipment processes, inventory cycle counts and daily re‑ticketing.
• Assist Fashion Advisors with packaging.
• Support opening and closing of registers and assist with handling cash and deposits.
• Conduct administrative duties, such as answering phone calls and resolving client issues promptly and professionally.

• Minimum 1 year of related experience.
• Ability to thrive in a team environment and work collaboratively.
• Strong communication skills.
• Passion for client experience and the House of CHANEL, its history, products and initiatives.
• Curiosity and desire to grow professionally within CHANEL.
• Foreign language skills preferred but not required.
• Must be able to lift 15 lbs.
• Flexible schedule willing to work late nights, weekends and some holidays.

Hourly rate: $26.00 – $28.00.

• Wellbeing resources, including dedicated paid time off and a wellbeing fund.
• Family and caregiving benefits, inclusive of parental leave, fertility support, and  membership.
• Generous paid time off including vacation, holiday, sick and volunteer days.
• 401(k) and other incentives.
• Robust healthcare: medical, dental, vision, MDLIVE, One Medical, FSA, HSA, and Employee Assistance Program.
• Life insurance, accidental death & dismemberment, short‑term disability, long‑term disability, and health advocate.
• International business travel accident & medical coverage and commuter transit & parking benefits.