Customer Service Representative

Signature Service Representative Compensation and Schedule

Hourly Rate: $18hr - $20hr

Schedule: Monday - Friday (Full Time)

• Provide excellent customer service support to homeowners from point of sale through project completion, creating opportunities for a world‑class experience.
• Handle incoming and outgoing calls to schedule appointments, provide information, and facilitate resolutions.
• Maintain accurate records of documents and communication regarding remodeling projects.
• Receive, sort, and distribute incoming and outgoing documents.
• Coordinate with the sales department and field operations to maintain consistent communication with customers.

• High School Diploma or Equivalent.
• At least 1‑2 years of Computer/Administrative Experience.
• At least 1‑2 years of Customer Service Experience.
• Construction/Home Improvement Administrative Experience is Preferred.
• Strong organizational skills.
• Ability to work in a fast‑paced environment with high volume and multiple deadlines.
• Passion for providing excellent customer service and maintaining strong relationships.
• Must be willing to undergo a criminal background check.
• This Company Participates in E‑Verify.

• A culture people love – praised as a Top 10 Best Place to Work for four years in a row.
• Time to recharge – paid time off and six paid holidays.
• Health & peace of mind – medical, dental, vision, and life insurance.
• Growth opportunities – over 60% of our leaders were promoted from within.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.