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Guest Services Dispatcher — Front Office & Emergencies

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below

HEI Hotels & Resorts in Orlando, Florida, is seeking a Front Office Support member to deliver exceptional guest service by addressing requests and issues via telephone. Responsibilities include managing calls, relaying messages, and ensuring timely communication during emergencies or peak times.

Ideal candidates will possess strong communication skills, patience, and computer proficiency to effectively serve both guests and associates. The role demands adaptability and adherence to attendance standards, contributing to a supportive team environment.

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