Phone Bank Operator

Location: Orlando, FL 32806

Payrate: $15.00 per hour + Overtime (mandatory)

Assignment Dates: July 6th - Nov 6th 2026

Hours: Monday-Friday 8am
-5pm + Overtime

The Phone Bank Operator will take incoming calls from voters answering general information questions regarding the upcoming election.

• Answer incoming calls from the public
• Work directly with the public to update registration records
• Assist voters with changing their party affiliation
• Provide information on how to register to vote
• Provide polling place information for early voting and election day
• Answer basic questions regarding the voting process
• Maintain a professional manner and customer‑oriented attitude at all times
• Manage high‑pressure situations and rapidly changing priorities
• Perform other duties as assigned

• Non‑partisan in all work‑related duties and roles
• Ability to organize and complete tasks with accuracy – strong attention to detail
• Must be able to work with electronic equipment and possess the ability to quickly learn new technologies
• Excellent communication skills – both written and verbal
• Extensive PC knowledge with the ability to quickly learn in‑house programs
• High level problem‑solving and critical‑thinking skills, especially in a fast‑paced environment
• Experience with customer service practices – flexibility, patience and community engagement
• Must be able to sit for extended periods of time
• Must be able to type at least 35 wpm – typing test will be administered

• Knowledge of Orange County geography
• Spanish/English bilingual speakers are encouraged to apply
• Creole/English bilingual speakers are encouraged to apply

The majority of the work will be performed indoors in an office‑like setting. This position requires full‑time hours within the scheduled workweek, in addition to extended workdays and weekend work as needed, during election events, sometimes with little to no advance notice.

Professional Business Casual Attire required.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.