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Evening Call Center Representative

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Frank Gay Services
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below

About The Role

As a Customer Service Representative, you’ll be on the front lines of customer interaction, but also at the heart of something new. You’ll be instrumental in helping us build a call center that reflects our core values:
Service, Integrity, and Excellence.

Your Responsibilities
  • Answering inbound calls from new and existing customers
  • Scheduling service appointments accurately and efficiently
  • Demonstrating empathy and professionalism with every interaction
  • Educating customers on our services, including membership plans
  • Making outbound calls to support appointment setting and customer follow-up
  • Meeting performance goals around call quality, bookings, and customer satisfaction
Compensation & Perks
  • Hourly pay plus weekly bonus payouts (Top representatives are earning $200–$1,000+ weekly in bonuses)
  • Weekly pay
  • Flexible scheduling, we are seeking midday & evening schedules
    • Tuesday through Saturday 1pm - 10pm
    • Sunday through Thursday 1pm - 10pm
    • 4X10 Shifts available
  • PTO after 90 days
  • Paid holidays and birthday pay
  • Medical, dental, and vision insurance
  • 401(k) with match and IRA options
  • Paid life insurance
  • Ongoing training and leadership development
  • Opportunity to grow with a new department and make your mark
Who You Are
  • A clear, confident communicator who thrives in a fast-paced environment
  • Passionate about providing great customer service
  • Interested in being part of a new team where your ideas are heard and valued
  • Motivated to grow with a company that promotes from within
  • Excited by the opportunity to build, lead, and shape a new call center
Why Join Us?
  • Stability in a recession-resistant, essential industry
  • A small business feel with the support of a trusted, established network
  • Real career growth opportunities
  • The chance to make an impact in launching a new call center operation
  • A supportive, team-driven environment that values your voice and ideas
  • The ability to maximize your earnings through performance-based incentives
Interested?

These roles are filling fast! If you’re excited about more than just a job and want to help launch something new, apply now.

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