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Customer Service Ops Lead - Scale & Delight
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-06-26
Listing for:
Echelon
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Echelon is looking for an Operations Manager in Orlando, Florida, to lead customer service operations and enhance member satisfaction across various channels. This role involves mentoring the Customer Service team, achieving operational excellence, and implementing scalable processes.
The ideal candidate should hold a bachelor’s degree and possess 3–7 years of relevant experience. A strong background in customer support leadership in a high-volume environment is essential. The position offers a competitive salary range of $65,000 to $95,000 annually.
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