Customer Service Representative

Customer Service Representative

Location: Orlando, FL
Job Type: Full-Time
Reports To: Customer Service Manager

We are looking for a friendly and detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. Ideal candidates are excellent communicators, problem-solvers, and enjoy helping others.

• Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner
• Provide accurate information about products, services, and policies
• Handle customer complaints and resolve issues efficiently and empathetically
• Maintain customer records by updating account information
• Process orders, forms, applications, and requests
• Collaborate with other departments to solve customer issues
• Follow up with customers to ensure satisfaction and issue resolution
• Meet personal and team performance goals and service quality standards

• Excellent communication and interpersonal skills
• Strong problem‑solving abilities and attention to detail
• Proficient with computers and CRM systems
• Ability to remain calm and professional in stressful situations

Office environment with standard working hours

Location: Orlando, FL
Job Type: Full-Time
Reports To: Event Coordinator

We are seeking a highly organized and enthusiastic Event Assistant to support the planning and execution of various events. The ideal candidate will be detail‑oriented, proactive, and able to thrive in a fast‑paced environment.

• Assist in the planning, coordination, and execution of events, including corporate functions, conferences, and promotional events
• Handle administrative tasks such as booking venues, organizing catering, and managing guest lists
• Communicate with vendors, suppliers, and event staff to ensure timely and accurate deliveries and setups
• Help with event setup, decoration, registration, and clean‑up
• Monitor event timelines and assist in keeping everything on schedule
• Provide on‑site support during events, including greeting guests and resolving any issues
• Collect feedback from attendees and prepare post‑event reports
• Maintain inventory of event supplies and materials

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of event software is a plus
• Ability to work flexible hours, including evenings and weekends

Location: Orlando, FL
Department: Administration
Reports To: Office Manager
Employment Type: Full‑Time

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front‑desk responsibilities, provide administrative support across the organization, and ensure a welcoming and efficient environment for all visitors and employees.

• Greet and welcome guests and clients as they arrive at the office
• Answer, screen, and forward incoming phone calls in a courteous and professional manner
• Maintain the reception area, ensuring it is clean and presentable at all times
• Receive, sort, and distribute daily mail and deliveries
• Schedule appointments and manage meeting room bookings
• Provide basic and accurate information in person or via phone/email
• Assist with administrative tasks such as filing, photocopying, and data entry
• Handle inquiries and redirect them to appropriate departments
• Support the team with ad‑hoc tasks as needed

• High school diploma or equivalent (required)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities