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Customer Support Rep

Job in Orlando, Orange County, Florida, 32801, USA
Listing for: Lincare Holdings
Full Time position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Position: Customer Pay Support Rep

Customer Pay Collector

The Customer Pay Collector ensures that incoming calls are answered quickly, outgoing calls are at a maximum, utilizing the dialer. They will also ensure that costumer pay balances are collected and all goals met.

Job Responsibilities:
  • Represents the company through professional conversation by means of inbound and outbound calls
  • Collects and processes payments, payment plans, and recurring payments
  • Ability to work effectively both individually and as a team
  • Initiate resolution to patient complaints
  • Advises collections department of required actions for billing
  • Submit all Change of Insurance information
  • Handles mail for the center including responding to requests for information
Education and Experience:
  • Associate's degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience
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