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Call Center Team Lead: Coach & Elevate Service
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-03
Listing for:
Frank-Gay-Services-1
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
Frank-Gay-Services-1 in Orlando, Florida, is seeking a Contact Center Team Lead to manage team dynamics, support CSR activities, and maintain service standards. This role involves monitoring call queues, managing escalated issues, and providing coaching on best practices.
The ideal candidate will have over a year of experience in a contact center, with strong communication and multitasking skills. A background in skilled trades is a plus. Compensation includes a starting pay of $22/hr plus a potential monthly bonus.
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