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Call Center Coach & Lead: Elevate Customer Care
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-06
Listing for:
Frank Gay Services
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Frank Gay Services in Orlando, Florida, is looking for a Contact Center Team Lead who can energize the team and ensure high-quality customer care. In this role, you'll manage daily workflows, support CSRs, and handle escalated calls effectively.
You should have at least a year of contact center experience, preferably in a leadership position. Knowledge of the HVAC, plumbing, or electrical trades is a plus. The role offers a competitive pay of $22.00 per hour plus a monthly bonus up to $1,000.
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