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Hybrid Customer Care Operations Lead

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Cigna Health and Life Insurance Company
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Cigna Health and Life Insurance Company is looking for a Customer Care Operations Supervisor in Florida. This role involves leading a team to ensure high-quality customer experiences across the order cycle. You will manage day-to-day operations, customer interactions, and performance enhancements.

The ideal candidate will have at least 3 years of leadership experience in customer service and possess strong analytical and communication skills. The position allows for a hybrid work environment, with numerous benefits to improve employee well-being.

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