Concierge Agent
Job in
Orlando, Orange County, Florida, 32801, USA
Listed on 2026-07-08
Listing for:
Hilton Grand Vacations
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Provide complete and accurate information to guests on every telephone call;
Handle situations with dissatisfied guests and offer resolutions;
Use Excel spreadsheets to track tour data, NQ information, shuttle pickups, and premium issues;
Assist management with special projects relating to customer service;
Confirm a specific percentage of all leads for the following month
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