Orlando, Work From Home In US ( Booking Advisor

Booking Advisor – Disney

Disneyland Paris customer relations centre seeks Booking Advisors to support guests and travel partners via telephone, e‑mail and social media. The role is based in the Val d’Europe area near Disneyland Paris.

• Identify guests’ expectations and journey agent requests.
• Advise and inform them in the relevant language (German, English, French).
• Provide customised sales solutions for site visitors.
• Participate in daily operations, including telecommuting and on‑site presence as required.
• Meet hourly work patterns alternately 31h/week and 39h/week with the corresponding days off.
• Contribute to a fixed + variable remuneration scheme.

• Graduated or equivalent experience.
• Interest and experience in customer relations via phone, e‑mail and social media.
• Strong conversational skills, polite and helpful tone.
• Goal‑oriented and comfortable with using a PC.
• Language proficiency: C1/C2 German, C1/C2 English; knowledge of French is appreciated.

• Integration support with a dedicated manager during the first weeks.
• On‑site training programme of 11–13weeks.
• Possibility of accommodation nearby.
• Multicultural work environment enhancing language skills.
• Opportunities for internal mobility and career development.
• Employee benefits such as access to Disney parks, discounts, exclusive events, and wellness programs.

Telecommuting is possible from Metropolitan France with a minimum of five days on site per month. Working hours vary: 31h/week (three days off), 39h/week (two days off). Typical schedule 9:00AM‑7:30PM Monday‑Friday, 9:00AM‑6:30PM Saturday; no work on Sunday.