Senior CX Team Lead - Onsite in Orlando
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-28
Listing for:
Seacoast Service Partners NA LLC
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Seacoast Service Partners in Orlando, FL is seeking a Senior Customer Experience Specialist to lead a small CSR team in a 100% in-office role, focusing on coaching, QA, and process improvements. You will own training materials, call monitoring, KPI reporting, and compliance with Google LSA, Ring Central, and Service Titan, while delivering excellent customer care.
This full-time position offers hourly pay $28.00-$32.00, incentives, benefits including medical/dental/vision, PTO, 401(k), and growth
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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