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On-Site Lead CX Specialist | Growth & Incentives
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-11
Listing for:
Seacoast Service Partners NA LLC
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Seacoast Service Partners in Orlando, FL is hiring a Senior Customer Experience Specialist to lead a small CSR team, coach staff, and manage quality across inbound/outbound communications for our home services brands.
You will oversee onboarding, training reinforcement, and real-time coaching while handling overflow calls and maintaining service standards. This full-time, in-office role reports to the Shared Services Manager.
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