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Package Success Specialist — Onboarding & Resolution
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-20
Listing for:
International Executive Service Corps
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Ecommerce
Job Description & How to Apply Below
DHL eCommerce is seeking a Customer Success Specialist based in Orlando, FL, working 2PM-11PM. You will be the voice of the customer, ensuring shipments move seamlessly through the eCommerce network and are handed off to final-mile partners.
You will use data analytics and cross-functional collaboration to resolve holds, un-processable shipments, and damaged packages. Applicants should have a Bachelor’s degree or equivalent, and about five years in logistics or related fields, with strong
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