Senior Client Support & Escalations Manager
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-21
Listing for:
RXinsider LTD.
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
RXinsider LTD. is seeking a Manager of Client Support in Orlando, FL to lead Client Support Team Leads and Subject Matter Expert teams, driving a superior client experience measured by our scorecard. You will coordinate daily operations and ensure customer needs are met efficiently and effectively.
The role requires mentoring staff, guiding KPIs, and partnering with Salesforce to optimize workflows and escalation handling to maintain client satisfaction and retention.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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