Express Service Advisor

Express Service Advisor at Starling Chevrolet (Orlando, FL)

The Express Service Advisor will provide exceptional customer service, schedule maintenance and repair services, and handle inquiries and complaints effectively.

• Assist customers in scheduling express service appointments
• Communicate service recommendations and pricing to customers
• Provide accurate and timely information regarding service status
• Handle customer complaints and inquiries professionally
• Maintain a clean and organized service advisory area
• Describe all work performed and related charges billed
• Keep abreast of new products, features, accessories and attend product training as required
• Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction
• Other duties as assigned

• Prior experience in customer service or automotive industry preferred
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Detail-oriented and organized
• Ability to pass a background check and drug screen
• Have or able to obtain a Florida driver's license within 30 days of hire

• Competitive compensation package
• Opportunities for career advancement
• Health and dental insurance
• 401(k) retirement plan

Starling Chevrolet is a trusted automotive dealership in Orlando, FL, committed to providing top‑notch service and quality vehicles to our customers.

Seniority level: Entry level

Employment type: Full‑time

Job function: Other

Industries: Motor Vehicle Manufacturing