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Homeowner Care Specialist; Tier II

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Toll Brothers
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Homeowner Care Specialist (Tier II)

Toll Brothers, America's Luxury Home Builder, seeks a Customer Care Consultant for our Orlando, Florida office. The role provides Tier Two support for homeowner service requests, manages work orders, schedules homeowner and trade appointments, and processes purchase orders while supporting quality improvements and customer satisfaction metrics.

Responsibilities include process management, triage of inbound requests to onsite teams, maintaining knowledge of construction methods and warranty

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