Front Office - Customer Service Representative

Join the Gravity Gymnastics Family!

We're looking for AWESOME Customer Service Representatives (part time)!

Gravity Gymnastics is a vibrant and energetic gymnastics school for kids aged 6 months to 14 years old. We’re all about fun, positive energy, and creating lasting memories! We pride ourselves on a fast-paced, family-friendly work environment where we value teamwork and meaningful interactions with our amazing clients. If you love working with children, have a passion for helping others, and want to be part of something special – Gravity Gymnastics is the place for YOU!

A friendly, responsible and enthusiastic Customer Service Representative who loves making connections and providing top-notch service to our clients.

You’ll need to be someone who’s organized, compassionate and thrives in a fast-paced environment. If you have a positive attitude and are excited to learn – we want to hear from you!

Must be bilingual — Spanish is a major plus!

• Amazing communication skills
• A calm, clear, and diplomatic approach to resolving customer issues
• Empathy and a good ear for understanding others
• Detail-oriented with strong organizational skills
• Comfortable working with numbers and basic math
• Basic computer skills (Word, Excel) and familiarity with office equipment

• Customer Service:
  Answer calls, greet visitors, and help customers with their questions and needs
• Sales:
  Help bring in new customers and cross-sell services to existing clients
• Administration:
  Input data, prepare reports, and assist the team with daily tasks

• Paid Time Off (PTO) (Full-Time only)
• Health, Dental, and Vision Insurance (85% paid by us for employee-only coverage!) (Full-Time only)
• Simple IRA with a 3% company match
• On-the-job training to help you succeed
• A fun, family-oriented environment

This is a part-time position with a schedule of 25+ hours per week.

Our business hours are:

• Monday – Friday: 8:45 AM to 8:45 PM (all afternoons - one morning per weekday)
• Saturday: 8:30 AM to 1:45 PM (We occasionally host events in the afternoon, and your availability may be required on those occasions.)
• Sunday:
  Closed (However, we do host special events on select Sundays, and your availability may be required on those occasions.)

Starting at $15.00 - $18.00 per hour, based on experience and education

Benefits kick in after 90 days for full-time employees!

We’re just a 2-minute drive from the Florida Turnpike and Red Rd., or 5 minutes from I-75 and Miramar Parkway – super convenient!

11940 Miramar Parkway, Miramar FL 33025

We can’t wait to meet you and welcome you to our Gravity family!