Onsite Front Desk Concierge - Overnight; Star Tower

Job Location:

Star Tower Condominiums - Orlando, FL
Position Type:
Part Time
Salary Range: $20.00 - $20.00

Hourly
Job Category: ELVONS

Onsite Front Desk Concierge
- Overnight

Orlando, FL

Star Tower

$20.00 per hour

Part-Time

Saturday overnight & Sunday overnight 12:00AM – 8:00 AM

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.

Join Real Manage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

STARTOWER brings together an ideal combination of quality and convenience. A limited number of sumptuous units invite you to make them your home. Residents can relax in luxury within a variety of the building’s signature amenities, or entertain guests in style in the expansive community clubroom, equipped with a full service kitchen and entertainment displays. Take a swim in the rooftop infinity edge pool, work out in our state-of-the art indoor 24/7 gym or simply unwind in the over-sized terrace jacuzzi.

STARTOWER boasts numerous options to indulge your senses in pure luxury living. On-site concierge and 24-hour doorman service ensure that someone is always there to welcome you home.

The Onsite Concierge serves as the first point of contact for residents, guests, and vendors, creating a welcoming and professional environment while supporting the daily operations of the community. This role focuses on exceptional customer service, effective communication, and maintaining building standards, safety, and resident satisfaction.

• Manage the reception front desk, lobby area, community room, and common areas in the immediate adjacent areas to the reception desk
• Greet the resident/guest/vendor professionally, by standing and acknowledging them
• Professionally respond to incoming telephone calls from residents. guests, contractors, and the general public
• Routinely familiarize themselves with building rules, policies & procedures
• Follow the current Access Policy, ensuring all visitors, including resident guests and contractors, have been authorized to enter the building
• Enforce and control building access policies and procedures
• Monitor for non-compliance with association policies
• Encourage a sense of community and assist residents as needed, following the protocols above, regarding leaving the service desk unattended
• Direct residents and visiting guests…