Dental Front Desk Coordinator

Lancaster Dental is now hiring a Full Time Dental Front Desk Coordinator in Orlando, Florida!

As a Full Time Dental Front Desk Coordinator
, come join our community of collaborative, high-quality clinical, business and operations professionals.

We are looking for a new team member that has solid overall front dental office knowledge, self-motivated, driven, great with multi-tasking and loves providing great customer service to our wonderful dental patients!

• Monday 8:00am - 4:00pm
• Tuesday and Wednesday 7:00am - 4:00pm
• Thursday 7:00am - 3:00pm
• Friday 7:00am - 2:00pm

• Competitive Compensation based on Experience
• Monthly Team Member Incentive Bonus
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household
• Submitting insurance claims, posting insurance payments, and have solid overall front office knowledge
• Welcome and greet patients for positive first impressions
• Patient check in/out
• Appointment scheduling
• Coordinating patient payments
• Answers incoming calls
• Confirm appointments
• Confirming patient information and gathering needed patient documentation
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Knowledge of case acceptances, budgeting, and insurance
• High school diploma required
• 2 or more years dental front office experience preferred
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team
• Knowledge and ability to execute Insurance Verifications, Claims Management
• Confident and skilled in dental treatment case presentations
• Experienced in creating scheduling productive and efficient provider schedules
• Self starter, quick learner, reliable
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.