UX Designer; eCommerce

Job Description

• Own the end-to-end UX and UI Design for Tickets, Passes, Upgrades, and Offers
• Design clear, intuitive product comparison, merchandising, and selection flows that help guests make confident decisions
• Partner closely with Product Managers to shape strategy, requirements, and trade-offs
• Translate complex pricing, entitlements, and operational rules into intuitive user experiences
• Balance platform-level consistency with flexibility to support different park types (dry parks, water parks, Sesame Place, Discovery Cove)
• Contribute to and evolve shared design systems, patterns, and documentation
• Conduct and synthesize user research, usability testing, and competitive analysis to inform design decisions
• Rapidly prototype and iterate on concepts, incorporating feedback from data, testing, and stakeholders
• Partner with the Cart & Checkout Designer to ensure a seamless, end-to-end purchase journey
• Collaborate with Engineering to ensure high-quality implementation and smooth handoff

You are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 5 years of experience in UX/UI design with respected consumer E-Commerce business
• Strong experience designing Mobile-first Web and App e-Commerce shopping experiences, particularly discovery and selection flows
• Proficiency with Figma, rapid prototyping, and usability workflows
• Demonstrated expertise in Information Architecture, Interaction Design, and Visual Design
• Experience conducting usability testing, research synthesis, and competitive analysis
• Strong communication skills and ability to articulate design decisions clearly
• Experience with modern design tools and workflows
• Bachelor’s degree
• Experience using ADO for work tracking, backlog management, and delivery coordination
• Familiarity with Sitecore as a content management system
• Hands‑on experience with Quantum Metric and Jira for analytics, monitoring user behavior, and tracking delivery progress
• Previous Optimizely experience
• Prior experience leveraging modern AI‑assisted development tools to improve productivity, code quality, and overall delivery velocity