On-Site Service Specialist; Part Time Orlando, FL

Position Details

We're hiring a part‑time On‑Site Service Specialist in the Orlando, FL area.

The On‑Site Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local Keep Stock team in driving inventory management (Keep Stock) execution and customer service excellence by assisting in the pre‑implementation and implementation process for new Keep Stock installations. The OSS assists with customer training and activities related to customer inventory management and must be open to working in different customer types and environments.

• Perform machine break/fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site to ensure accurate information for the Keep Stock implementation process.
• Assist customers with staging, labeling, and organizing products at a customer site.
• Cover paid time off and have route‑based responsibilities and activities when needed.
• Complete product relocation and discontinuation processes.

• 3 years of experience in customer service or a warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.
• Ability to lift 25 to 60 lbs or work in difficult positions.
• Managed several projects simultaneously.
• Valid driver's license in the state of residence.
• Required level of automobile insurance.

This position is hourly. The anticipated base pay compensation range for this position is $23.00 to $25.00 per hour.

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of posting based on the job grade. Individual base pay may vary based on geographic location and relevant experience and skills. The range may also change, and the compensation ultimately paid may be higher or lower than the range described.

• Medical, dental, vision, and life insurance coverage starts day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal‑opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process and throughout employment. If you need a reasonable accommodation during the application or selection process, including using our website, application, interview, or hiring process, please advise us so we can provide appropriate assistance.