Field Application Engineer II

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** 8. CONTACTING US
** Application Engineer II page is loaded## Field Application Engineer IIremote type:
Hybrid locations:
Orlando, FL - USA:
Tampa, FL - USA:
Miami, FL - USAtime type:
Full time posted on:
Posted Todayjob requisition :
JR10316
** We are Generac, a leading energy technology company committed to powering a smarter world.
** Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.### JOB SUMMARYAs a Field Application Engineer II, you will be responsible for solving complex field issues, providing direct technical and application-specific support, and offering training to our key dealer accounts.

By leveraging your expertise and experience with consumers and installers, you will play a pivotal role in improving product quality and serving as the "voice of the customer" to our Product Engineering and Product Management teams. Reporting to the regional Field Application Engineering Manager for Generac Clean Energy Systems, you will contribute to the success of our Solar + Storage installation businesses.###

MINIMUM QUALIFICATIONS:

* Bachelor of Science in Electrical Engineering or a related Engineering discipline. Alternatively, a valid Electrical
* Contractor's License and relevant experience will be considered.
* Minimum of 2-3 years of work experience as an Applications Engineer, Field Engineer or a technical expert in electrical and solar energy systems.
* Hands-on experience with residential electrical systems and PV + ESS.
* Strong knowledge of electrical and solar + storage system codes and compliance regulations.
* Intermediate knowledge of serial communications and connected devices.
* NABCEP Certification is desirable.### PREFERRED QUALIFICATIONS AND

EXPERIENCE:

* Electrical Contractor’s license is a plus
* Experience reviewing and interpreting single-line diagrams and system designs
* Hands-on experience with residential electrical systems and PV + ESS
* Prior experience delivering technical training and mentoring
* NABCEP certifications
* Proficiency in Spanish language### ESSENTIAL DUTIES
* Travel to customer sites within your assigned geographical area to provide technical support and assist with complex Solar + Storage installations involving Generac equipment.
* Document detailed information on service activities to ensure accurate records and facilitate future troubleshooting.
* Resolve highly technical product-related issues through effective communication over the phone and via email.
* Establish regular touchpoints with key installers to drive the adoption of PWRcell Solar + Storage equipment.
* Conduct training sessions at customer sites, covering design, installation, and other relevant topics.
* Review and provide support for single line diagrams and assist in design related task.
* Collaborate with Product Development teams to ensure successful product rollouts and maintain closed-loop feedback.
* Review training materials, manuals, and other technical content before publication.
* Provide technical guidance and support to internal and external sales associates.
* Collaborate with senior Field Application Engineers to diagnose and resolve escalated technical and installation issues, ensuring customer satisfaction.
* Identify regulatory barriers to…