Senior Director Service Strategy & Innovation - North America

Overview

The Opportunity Join Hitachi Energy’s Service Business, where you’ll play a pivotal role in shaping the future of the power grid. The Senior Director Service Strategy & Innovation - North America, you’ll develop and execute strategic initiatives that drive business growth, foster innovation, and enhance the reliability of grid operations. You’ll collaborate across regional and global teams, tackle complex challenges in service delivery, and contribute to the advancement of digital solutions and strategic partnerships.

Your work will directly support the resilience and modernization of the energy sector, making a tangible impact on communities and industries.

How You’ll Make An Impact

• Lead the strategic planning cycle for the Service Business, coordinating with key stakeholders to align with long-term objectives
• Develop and implement growth and efficiency plans that respond to market trends and customer needs
• Monitor competitor and market movements to identify opportunities and threats
• Collaborate with sales, marketing, and product management to align business strategy with evolving market demands
• Optimize digital customer journeys and drive portfolio innovation through engagement with start-ups and new technologies
• Identify and evaluate mergers and acquisitions to expand capabilities and market footprint
• Conduct financial modeling, due diligence, and business analytics to support decision-making
• Mentor and develop team members, fostering a collaborative and high-performing environment
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
• Master’s degree in Science, Engineering, or Business (MBA preferred)
• 10+ years of senior leadership experience in a service team environment
• Demonstrated expertise in strategic planning, innovation management, and M&A within a complex or matrixed organization
• Experience in the energy sector or with an OEM focused on service provision or installed base management
• Strong analytical, communication, and interpersonal skills
• Proven ability to lead change and manage teams in dynamic environments

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.