Director of OSP Engineering

Director of OSP Engineering

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market. With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded. Above all else, we operate with integrity without compromise – we deliver what we say we will deliver, and we do right by all our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals. We provide a work environment where people can drive results, develop, and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed.

At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all our relationships and interactions. Our focus is on promoting growth, accountability, and empowerment in the company.

As Director of OSP Engineering, you will lead the planning, permitting, and construction of large-scale fiber infrastructure, overseeing teams, capital programs, and strategic execution. This role is ideal for an experienced OSP leader ready to drive resilient network builds and make a lasting impact on company growth and connectivity.

Responsibilities and essential job functions include but are not limited to the following:

• Direct leadership and oversight of OSP Engineering, Construction, Inspectors, and Permitting personnel (resource planning, hiring, coaching/mentoring, performance management, and training)
• Own OSP capital and expense budget planning and adherence, including business case development and support of budget request
• Lead OSP network planning and design for fiber and conduit infrastructure (routes, diversity, capacity relief, and constructability) in support of company and customer objectives
• Develop and maintain the OSP master plan and multi-year roadmap (capacity relief, diversity/resiliency, growth expansion), including prioritization based on risk, demand, constructability, and ROI
• Provide OSP feasibility, route studies, and high-level designs for new developments and customer opportunities; ensure timely, accurate cost estimates and project schedules
• Define planning standards for route selection, diversity, protection/restoration strategy, and constructability reviews to reduce rework and improve on-time delivery
• Lead planning coordination with utilities and third parties (joint use/aerial make-ready, pole attachment readiness, duct/conduit availability, and conflict resolution) to support executable designs
• Proactively identify and plan for external impacts to the network (roadway projects, developer work, utility relocations); develop mitigation and relocation plans and track reimbursement opportunities when applicable
• Own planning data and tool governance to ensure accurate, repeatable outputs (design inputs, mapping/GIS integrity, address/street data, bill of materials assumptions, and consistent estimating models)
• Own the Permitting function and right-of-way coordination with municipalities, utilities, and property stakeholders to support timely construction (including easements and third-party agreements as needed)
• Own execution of OSP construction programs, including contractor management, inspector oversight/field quality, make-ready coordination, schedules, safety compliance, restoration, and project closeout
• Establish inspection/acceptance criteria and QA/QC processes (field audits, punch lists, material verification, and documentation) to ensure high-quality, compliant builds
• Establish and enforce OSP engineering standards, documentation requirements, and record accuracy (as-builts, GIS/records updates, splice documentation, and cable/fiber assignment integrity)
• Responsible for OSP technology and tool strategy (e.g., GIS/records systems, CAD/design tools) and vendor/solution selection to achieve corporate goals
• Review contracts/agreements in conjunction with Legal; manage vendor performance and adherence to safety, quality, and deliverable requirements
• Partner with Sales and Solutions on OSP feasibility, cost estimates, and project delivery planning for new opportunities (including RFP/RFI support as needed)
• Prepare and report critical status of OSP programs, risks, and major initiatives to the Executive Team
• Provide leadership support for escalated OSP events (fiber cuts, network disruptions, emergency…