Technical Project Manager, Service Engineering

• Serve as the internal and external technical point of contact for assigned units
• Define and forecast outage scopes and track modification implementation status
• Maintain technical risks with probability and impact assessments
• Support configuration planning and management
• Provide technical support to sales and commercial operations
• Define technical work scopes for planned and emergent outages
• Provide onsite and remote technical support during outage execution
• Maintain modification applicability states in Windchill and associated configuration tools
• Coordinate GTSE, RMC, TOMONI, and lead center support
• Lead root cause analysis investigations and relevant onsite actions
• Review parts pedigree and manufacturing/repair NCRs
• Lead cross-functional investigations and resolution of critical incidents
• Develop and implement process improvements based on root cause findings
• Maintain fleet data and experience, including inspection reports, fleet risk, and ORAP
• Review field service reports, GTSE reports, outage close-out, and lessons learned
• Develop and issue technical solutions, including Service Products, GTBs, and AGTMIs
• Prepare presentation materials for user conferences and customer meetings
• Work with the Program Service Manager and Project Management Office as part of the core team

• Bachelor’s or Master’s degree in Mechanical Engineering is preferable; relevant experience may be considered as an alternative
• At least 8 years of experience in rotating equipment design/service or combined cycle power plant operations and maintenance
• 5+ years of complex root cause analysis experience, including 8D, Fishbone, and Fault Tree methods
• Six Sigma certification or equivalent experience is a plus
• Excellent verbal and written communication skills
• Ability to communicate effectively with internal and external customers
• Ability to travel 10–20% by land and/or air
• Maintain a valid driver’s license and passport
• Familiarity with GT, ST, GEN, AUX, BOP, Controls, Tuning, and Operation product-line aspects

Demonstrates expertise in Mechanical Engineering with a focus on rotating equipment design and service, complemented by extensive experience in root cause analysis and process improvement methodologies. Proficient in technical support and communication with internal and external stakeholders, ensuring effective outage management and operational excellence.

• Mechanical Engineering Degree
• Rotating Equipment Design/Service Experience
• Root Cause Analysis (8D, Fishbone, Fault Tree)
• Six Sigma Certification
• Technical Support and Communication Skills

• Root Cause Analysis
• Process Improvement
• Configuration Management
• Outage Management
• Technical Risk Assessment
• Fleet Data Management
• Modification Implementation
• Technical Solution Development
• Inspection Report Review
• Cross-Functional Investigation

• Excellent Communication Skills
• Customer Interaction
• Team Collaboration
• Presentation Skills

• Six Sigma Certification

• Combined Cycle Power Plant
• Rotating Equipment
• Outage Execution
• Modification Applicability
• Manufacturing/Repair NCRs

• Windchill
• GTSE
• RMC
• TOMONI
• ORAP