Game Room Technician - Swing Shift

NEN, owned by Japan-based arcade company GENDA, is the nation’s dominant amusement vending service provider. Over its 30-year history, NEN has defined front-end retail and restaurant entertainment with a diverse portfolio of offerings including skill-crane games, capsule toy/confection stands, video games, and kiddie rides. NEN has over 55,000 machines in over 15,000 locations across the country.

We’re happy you’re here!

Support the Amusement Manager in the daily operations of 10 game rooms. Keeps daily record of product distributed to each machine, calculates number of vends and vend ratios Provides quality customer service through regular interaction and communication with account managers, owner, employees, and player Communicates status of machines and customer accounts to Territory Manager Accounts for the security of all money, machines, and merchandise on the route.

This includes reporting machine vandalism and theft as well as researching shortages/overages of money collected Maintain the condition and appearance of location.

Assign and perform daily cleaning assignments

Proficient use of computers and mobile technology for various tasks

Ability to safely move and reposition large equipment within the game room Comfort working in a dynamic environment with flashing lights and amplified sound

Capability to perform maintenance and troubleshooting on machines while customers are actively playing

Regular, reliable attendance

Other duties as assigned

Must be at least 18 years of age with a valid driver’s license

High School graduate or equivalent

Friday, Saturday, Sunday work required weekly

Ability to perform preventive and aesthetic maintenance on game room equipment.

Strong mechanical repair aptitude strongly preferred.

Previous retail or service-oriented experience strongly preferred

Strong communication and interpersonal skills

Ability to stand for long periods of time, with occasional lifting up to 10 lbs Successfully pass a pre-employment criminal background check

PERKS & BENEFITS:

Health insurance (medical, dental, vision) Life insurance and disability coverage
401(k) + company match

Paid time off including vacation, sick pay & paid holidays

Partially paid pregnancy disability leave

Flexible hours

Kiddleton:
Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.Player One Amusement Group (P1AG):One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.National Entertainment Network (NEN):The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.Enterrium:
Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.Barberio: A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Employment is contingent upon the candidate’s authorization to work in the United States; the company participates in E-Verify. The Company does not provide visa sponsorship.

Offers of employment may be contingent upon the successful completion of background checks and/or other pre-employment requirements, in accordance with applicable federal, state, and local laws.

Applicants requiring a reasonable accommodation to participate in the application or interview process should notify the Company.

The Company does not accept unsolicited submissions from recruiting or staffing agencies, and no fees will be paid.

Compensation details: 18-20 Hourly Wage

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