Retail Supervisor

Overview

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Pay rate: $43,888.00 per year.

• Recruit, supervise, and motivate employees, developing them to deliver on our client’s expectations.
• Train Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work‑withs of Event Specialists and developing event execution skills while maintaining Food Safety practices.
• Communicate with store management about upcoming events and execution of past events in their store.
• Serve as the point of contact for all events in the store, assisting Event Specialists with event kits, materials and tools.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on‑date execution is met.
• Reschedule events as needed to maximize on‑date, on‑weekend and total execution results.
• Share competitive knowledge and best practices with the team.
• Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
• Maintain a clean, neat and orderly demo kitchen, ensuring appliances are working properly and inspecting equipment regularly.

• Report any employment‑related injury to you or your team as soon as possible following an incident resulting in an injury.

Education/

Experience:

Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.

Computer

Skills:

Ability to use and navigate on a company‑provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs.

Certificates, Licenses, Registrations: A valid driver’s license is required. National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities: Direct supervisory responsibilities with approximately 10–50 employees.

Work Environment: Retail store environment. Local travel may be required.

Physical Demands: Stand; walk; use hands and fingers; reach with hands and arms; talk and hear; visual ability to read instructions and perform events; stoop; kneel; crouch; climb (including use of a 6’ ladder); balance; lift and carry up to 25 pounds (occasionally up to 50 pounds); push and pull a wheeled demonstration cart fully laden; prepare foods and beverages using required appliances;

be in contact with cleaning supplies.

Language

Skills:

English is the primary language skill; bilingual skills may be required based on business necessity.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

If reasonable accommodation is needed, please contact  and include “Applicant Accommodation” in the subject of your email to expedite the request.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates.