Service Writer

Are you a people-first automotive professional who knows how to build trust with customers and close the sale? We're looking for a Service Writer who thrives in a growing shop environment and takes pride in delivering an outstanding customer experience from the first phone call to the final invoice.

• Answer calls, schedule appointments, and manage daily customer flow
• Build estimates and present repair recommendations and inspections clearly and confidently
• Sell recommended services — turning estimates into approvals is your primary goal
• Partner with the Store Manager to keep daily operations running smoothly
• Ensure repairs are completed on time and customers leave satisfied
• Maintain a clean, professional, and welcoming front-of-house environment
• Step in to support store coverage during manager PTO/Off Days or as needed

• Prior automotive service writing, service advising, or related sales experience preferred
• Strong communication skills. You're comfortable on the phone, face-to-face, and under pressure
• Customer-first mindset with a proven ability to build trust and close
• Ability to multitask in a growing environment without dropping the ball
• Bilingual (English/Spanish) strongly preferred
• Basic knowledge of automotive repairs and maintenance is a plus
• Natural leaders take note — for the right candidate, this role is a path to Store Management

• Dental insurance
• Health insurance
• Vision insurance
• Competitive salary
• Competitive base pay plus bonus (after 90 days)
• Paid time off
• Paid holidays and PTO
• 401(k)
• 401(k) matching
• 401(k) matching and ASE reimbursement
• Employee discounts
• Wellness resources
• A path to advancement for those who demonstrate leadership and initiative

Compensation: $ - $ per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.