Payroll & Member Services Specialist

Job Title

Payroll & Member Services Specialist

USA - Florida - Orlando - Wycliffe USA Headquarters

At Wycliffe Bible Translators, your work is more than just a job. As a payroll and member services specialist, you’ll be responsible for payroll processing, benefits administration, processing member financial records and other related tasks, ensuring adherence to organizational policies, procedures and government regulations. You will provide staff with outstanding customer service while responding to payroll and member services-related inquiries.

Your contributions will play a pivotal role in ensuring that staff are paid accurately and on time, providing financial stability and peace of mind for those serving in Bible translation. By handling payroll and member services functions with efficiency and care, you’ll contribute to a positive, reliable work environment where team members feel valued and supported. Your efforts will help sustain the financial stability of those serving in crucial roles around the world, enabling them to continue their vital work in bringing the Bible to all nations.

You’ll partner with Finance leadership and other team members to:

• Champion accuracy, timeliness and integrity across financial processes, reporting and communication.
• Handle financial data and interactions with professionalism, discretion and care.
• Strengthen a collaborative, people-centered culture that values excellence and continuous improvement.

At Wycliffe USA, the Finance team plays a crucial role in advancing Bible translation by stewarding resources wisely and supporting our global workforce. Our work includes Corporate Accounting, Gift Processing, Member Finance, Foundation and Payroll — each team contributing uniquely to our shared mission through trusted financial services that enable ministry impact around the world.

We take a relational approach to our work — grounded in integrity, diligence and a desire to serve well. With a focus on operational excellence and ongoing growth, we equip the organization to serve the global Church faithfully and sustainably.

You’ll make an impact as you:

• Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
• Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
• Work alongside the director and other team members to:
• • Assist with the processing of Wycliffe USA payrolls, benefits, member financial records and related activities.
  • Collaborate with GWS and finance teams to address inquiries from stakeholders and government agencies, providing necessary documentation and conducting periodic compliance audits.
• Process multiple payrolls across various states, ensuring accuracy and integration of data from various internal departments.
• Ensure accuracy in payroll operations and data integrations through validation, troubleshooting, system testing, documentation and process improvements.
• Reconcile payroll tax liabilities and ensure timely federal and state tax filings and payments.
• Address payroll-related inquiries and ensure timely resolution of issues.
• Administer payroll transactions related to garnishments, levies, child support, payroll arrears and deceased staff.
• Manage staff withholding, payment elections and bank transactions.
• Oversee time tracking, status changes and updates to staff records.
• Stay up-to-date on tax laws and complete all necessary state registrations to ensure compliance.
• Administer the housing allowance program, including audits and open enrollment coordination.
• Manage payroll data exchanges and conduct audits.
• Ensure payroll compliance with NACHA, IRS, DOL and state and federal regulations through accurate processing and adherence to all applicable laws.
• Perform audits and provide documentation for internal stakeholders and government agencies.
• Administer the Supplemental Income Fund, Supplemental Retirement Fund, Launch Expense Account and payroll aspects of staff…