Loan Officer

Financial Freedom Happens Here – and it starts with YOU.

• Meet or exceed assigned consumer lending and sales goals.
• Guide members through loan options, terms, and rates while tailoring solutions to fit their unique financial needs.
• Interview members and process loan applications accurately and efficiently.
• Perform credit checks, verifications, and required calculations to support lending decisions.
• Prepare loan applications for closing and booking.
• Build stronger member relationships by identifying opportunities for additional products and services.
• Proactively recommend solutions that complement members’ immediate and long-term financial goals.
• Communicate with members regarding loan accounts, application status, and service-related questions.
• Assist members in resolving loan account discrepancies and service concerns.
• Serve as a resource and work leader for loan interviewers and processors when needed.
• Maintain compliance with credit union policies, procedures, security standards, and regulatory requirements including BSA, CIP, OFAC, CTR, and PSAR guidelines.

• Strong sales and customer service background with a consultative approach to member interactions.
• Ability to identify member needs and recommend appropriate financial solutions.
• Comfortable working in a goal-driven environment while maintaining a member-first mindset.
• Strong communication, problem-solving, and organizational skills.
• Ability to explain financial products and lending solutions clearly and confidently.
• Demonstrates sound judgment, attention to detail, and critical thinking skills.
• Proficient with technology and systems required to support lending and member service functions.

• Enjoy 11 paid holidays and generous paid time to recharge and reset.
• Build your future with a 6% 401(k) match.
• Eligible for a $700 annual contribution to your Health Savings Account.
• Access our comprehensive maternity leave program to support growing families.
• Stay covered with medical, dental, vision, disability, and life insurance.
• Grow your career through leadership development, tuition assistance, and advancement opportunities.
• Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s Smart Dollar program.
• Thrive in a purpose-driven, people-first culture where your impact matters.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.