Credit Analyst; B2B Collections

Job Description

The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis.

• Reviews past due accounts receivables daily for assigned accounts
• Manages collection activities, including phone communications to customers to secure payment and adjusting payment terms and/or schedules
• Assesses and determines appropriate next steps in addressing delinquent accounts to establish a resolution involving satisfactory terms for all parties
• Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis
• Interacts with key members of firm and client management to resolve billing disputes and service issues
• Reviews Dunn & Bradstreet reports to determine accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendors
• Analyzes stagnant accounts and determines the need for escalation to a Finance Manager or Director for further action
• Utilizes firm best practices to implement process changes to rectify service issues, including recommending changes to customer payment terms or developing billing schedules based on a client’s cash flow
• Other duties as required

• None

• High School Diploma or equivalent, required
• Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferred

• High School Diploma or equivalent, required
• Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferred

• Two (2) or more years of credit / collections field experience, required
• Prior commercial (B2B) collections experience, preferred
• Professional services firm experience, preferred

• None

• Proficient in the use of Microsoft Office Suite, required

• Excellent verbal and written communication skills
• Strong customer service skills
• Basic negotiation skills
• Ability to work in a demanding environment
• Capable of effectively analyzing and resolving issues and questions in a professional manner
• Ability to successfully manage multiple projects with an attention to detail while working independently
• Knowledge of firm’s collections procedures

National Range: $28.85/hr - $33.66/hr

Maryland Range: $28.85/hr - $33.66/hr

NYC/Long Island/Westchester Range: $28.85/hr - $33.66/hr

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"