Floating Teller - West Orlando​/Lake

Financial Freedom Happens Here – and it starts with YOU.

At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom — for our members and for you.

As a Floating Member Service Representative in the West Orlando/Lake County area, you’ll be the first step in helping our members live financially free. This unique opportunity is perfect for someone who enjoys variety, adaptability, and stepping in where help is most needed. You will serve at different branches throughout West Orlando/Lake County, supporting teams, covering absences, and ensuring consistent member experiences no matter the location.

This role offers a base pay of $18.00 per hour. Due to the travel requirements across multiple locations, team members in the floating role receive an additional $160.00 driving stipend per paycheck, with the opportunity to self‑promote and receive a pay increase in your first year.

• Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
• Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
• Learn and adapt quickly to different branch teams, processes, and member needs.
• Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently.
• Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly.
• Maintain balancing standards and operational compliance for all transactions.
• Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions.
• Maintain the appearance and organization of your teller station and the branch environment.
• Participate in individual and team coaching sessions to build product knowledge and improve member service skills.
• Live and model The FAIRWINDS Way values in everything you do.

• Flexibility to work at various branch locations across the Metro Orlando area.
• Reliable transportation and willingness to travel daily within a designated region.
• A strong desire to serve others and help them improve their financial lives.
• Excellent communication skills and a professional, positive attitude.
• Comfortable handling cash and working with technology in a fast‑paced environment.
• Detail‑oriented with strong problem‑solving skills and a willingness to learn.
• Previous customer service, retail, or cash handling experience is a plus, but not required; we’ll train the right person with the right attitude.

• Enjoy 11 paid holidays and generous paid time off.
• Build your future with a 6% 401(k) match.
• Eligible for a $700 annual contribution to your Health Savings Account.
• Access our comprehensive maternity leave program.
• Stay covered with medical, dental, vision, disability, and life insurance.
• Grow your career through leadership development, tuition assistance, and advancement opportunities.
• Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s Smart Dollar program.
• Work in a purpose‑driven, people‑first culture where your impact matters.

This is more than your next job. It’s your next step in changing lives; starting with your own!

FAIRWINDS Credit Union is headquartered in Orlando and has served members for over 70 years. Our mission is to help members achieve financial freedom.

FAIRWINDS is an Equal Opportunity Employer.