Sr. Manager, Digital Assets Surveillance & Investigations

Your opportunity

Schwab’s Financial Crimes Risk Management organization protects clients, the firm, and the financial system by identifying, investigating, and mitigating risks related to money laundering, fraud, digital assets, sanctions, and other financial crimes. As a Senior Manager, Digital Assets Surveillance and Investigations, you will bring deep AML, digital assets, and crypto investigations expertise to strengthen Schwab’s ability to detect suspicious activity, make sound investigative decisions, and meet regulatory obligations.

You will review complex digital asset surveillance alerts and lead investigations involving cryptocurrency, decentralized finance, emerging blockchain protocols, suspicious transaction activity, and other evolving financial crime typologies. Your work will support the quality and consistency of suspicious activity investigations, including cases that may result in Suspicious Activity Reports. You’ll use blockchain analytics tools, investigative judgment, and regulatory knowledge to assess risk, connect patterns, and recommend outcomes in a fast-moving space.

You will also serve as a subject matter expert and leader within the Digital Assets Investigations function, helping train investigators, support workload management, improve procedures, and influence how Schwab builds a scalable digital assets compliance program. Success depends on analytical thinking, disciplined decision making, clear communication, and the ability to collaborate across internal teams, financial institutions, law enforcement, regulators, audit partners, and business stakeholders.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

• 5+ years of experience in the financial services industry with a deep understanding of BSA/AML laws, regulations, and practices
• 2+ years of experience working in the digital asset space
• 2+ years of crypto investigations experience in AML, BSA, or fraud prevention, with demonstrated ability to handle increasingly complex cases
• Experience conducting digital asset investigations using blockchain analytics tools such as TRM Labs, Elliptic, Chainalysis, or similar platforms
• Strong knowledge of the digital assets ecosystem, including cryptocurrency, stable coins, decentralized finance, decentralized exchanges, decentralized applications, bridging, swapping, staking, and lending
• Experience investigating crypto AML and fraud typologies such as peel chains, mixers, privacy wallets, pig butchering scams, romance scams, use of DeFi protocols to obfuscate activity, address poisoning, crypto dusting, and related activity
• Strong comprehension of evolving digital asset regulations and compliance requirements, both nationally and internationally
• High level working knowledge of AML/BSA policies, regulatory requirements, and trends within brokerage and banking environments
• Demonstrated ability to apply analytical thinking, sound decision making, and problem solving to complex investigations
• Advanced written and verbal communication skills, including the ability to deliver complex findings clearly to senior leaders and oversight groups
• Experience hiring, training, mentoring, or providing guidance to new and experienced associates
• Bachelor’s degree or equivalent work experience in brokerage, banking, AML compliance, or a related financial crimes field

• FINRA Series 7 or 99 licensing
• Certified Anti-Money Laundering Specialist (CAMS) certification
• Certifications from leading blockchain analytics firms
• Strong understanding of banking and brokerage products, including how they may intersect with digital assets, fraud, or suspicious activity
• Experience supporting internal audit, external audit, law enforcement, regulatory, or cross-institutional investigative partnerships
• Ability to assess case quality, evaluate investigative narratives, and support consistent regulatory reporting outcomes
• Experience identifying process improvement opportunities, updating job aids or procedures, and helping build scalable investigative practices
• Ability to work effectively under pressure, adapt to changing priorities, and maintain motivation in a structured, high-volume investigative environment
• Proficiency with spreadsheets, database management systems, and tools used to organize, analyze, and document investigative activity

What’s in it for you

• At Schwab, you’re empowered to shape your future. We support growth through meaningful work, continuous learning, and a culture of trust and collaboration.
• Hybrid Work and Flexibility to balance client focus with in-person collaboration
• Competitive benefits package for today and the future, including health, dental, vision insurance
• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and sabbatical opportunities for eligible positions
• Paid parental leave and family-building benefits
• Tuition reimbursement