Loan Servicing Representative
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections -
Accounting
Accounts Receivable/ Collections, Accounting Assistant
Job Description & How to Apply Below
- Perform portfolio servicing duties, including processing payments, updating accounts, processing refunds, and posting adjustments in the applicable systems.
- Execute daily, manual re-attempts of credit cards that did not get a successful authorization.
- Work EFT Task Queue to adjust interest rates and payment amounts for all mortgage portfolios.
- Manage impaired accounts to adjust interest rates, payment amounts, and payment methods.
- Communicate to owners regarding credit card maintenance (upcoming expiration dates, declined payments, etc.).
- Post payments for the Loan Servicing Department.
- Support the integration and optimization of the daily cash reconciliation process across multiple accounts and systems, ensuring accuracy, timeliness, and adherence to internal controls.
- Prepare cash reconciliations related to assigned entities. Determine correcting entries for reconciling items.
- Coordinate the receipt and assignment of daily tasks across multiple platforms, ensuring timely and accurate completion.
- Update accounts in servicing system for consistency with sale documents.
- Maintain recurring credit card payment schedules and reports.
- Process cancelations, upgrades/equity trades, and reinstatements.
- Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel.
- Experience automating and standardizing operational processes.
- Excellent organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work in a team environment.
- High school Diploma or Equivalent.
- 0-2 years of related experience.
- Accounting and/or loan/receivables servicing experience desired.
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