Public Compliance & Case Liaison

A public service organization in Orlando, Florida is seeking an individual to manage constituent complaints and provide effective communication to the public. The successful candidate will be skilled in reading and interpreting Florida statutes, possess exceptional organizational skills, and have experience in a customer service role. Responsibilities include documenting actions in the OnBase system and advising complainants on case closures.

This position requires a commitment to project timelines and effective verbal and written communication.
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