Investigation Specialist Ii; Opbi

Investigation Specialist II (Opbi)

This is an internal agency opportunity. Only current department employees are eligible to apply. This position is a statewide vacancy and the position's location will be determined by the selected candidate's location. The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and government assistance.

The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating government assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants.

This is a team lead investigator position that reports directly to the Benefit Recovery (BR) Supervisor. It is classified as a Career Service position, working 40 hours per week, Monday through Friday. Travel and use of your personal vehicle may be required. The incumbent will ensure the job duties and responsibilities are completed in a timely manner and with a high accuracy rate.

It is important for the applicant to display a professional attitude and strong work ethic. Duties include assisting in fraud investigations and provides support in the recovery of funds lost due to waste, fraud, or abuse.

Knowledge of government assistance program objectives and policies. Problem-solving techniques. Training principles and practices. Goal setting techniques. Arithmetic. Skill in operating a personal computer. Ability to conduct fact-finding interviews. Accurately prepare and maintain records and reports. Work with a diverse range of people; adapt to change. Deal calmly and effectively in high stress situations. Compose documents or correspondence involving technical information.

Complex arithmetic operations. Interpret and apply regulatory materials. Prioritize and meet deadlines. Establish and maintain effective working relationships. Communicate effectively orally. Apply ethical business practices.