Investigation Specialist Ii

INVESTIGATION SPECIALIST II -  1

Date:
Jul 13, 2026

Requisition No: 879531

Agency:
Business and Professional Regulation

Working Title:

INVESTIGATION SPECIALIST II -  1

Our Organization and Mission

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

Work You Will Do

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team, and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

The incumbent in this position is responsible for the day-to-day intake and processing of public complaints and inquiries regarding issues regulated by the Division’s program areas. This includes:

• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association;
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements.
• Preparing written letters to complainants and respondents.
• Preparing detailed investigative reports to outline each allegation that was investigated.
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
• Effectively monitoring case load to ensure cases are processed in a timely manner.
• Communicating with the supervisor daily.
• Conducts case and non-related case travel.

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.
• Two years of investigative experience in researching and analyzing statutory issues.
• Two years of preparing investigative reports.
• Case and non-related case Travel.

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years investigative experience;
• Bilingual in both English and Spanish.

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida.
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e., individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University.

Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Pursuant to Florida Law, 110.211

F. S., the State of Florida is an EEO employer.