Permit Analyst​/Senior Permit Analyst

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction.

Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

The Fiscal and Operational Support (FOS) Division is seeking a qualified individual to fill the position of Permit Analyst or Senior Permit Analyst
. This position may be filled with either title based on qualifications and experience.

The Permit Analyst position performs clerical review of applications and issues permits consistent with departmental regulations. This is a customer service position with significant responsibility that requires sound judgement and attention to detail. Work is performed with considerable independence under the guidance of the Senior Permit Analyst and the Building Coordinator or Administration.

The Senior Permit Analyst is responsible for reviewing applications, issuing permits, providing customer service, responding to customer inquiries and complaints as well as training and providing guidance to Permit Analyst staff.

This position may be required to assist with emergency support functions in the event of a declared emergency and/or any other emergency duties as assigned.

• Serves as a team lead in performing complex clerical work to ensure consistent and proper implementation of departmental policies and code requirements as it relates to the processing of permits.
• Provides technical and general support regarding complex permitting requirements and processes to the permitting, plans review and inspection teams to include calculation and audit of permitting fees.
• Responds and assists in the resolution of development-related inquiries and complaints.
• Assists with administrative tasks such as answering phones, communicating by email, chat, and/or video conferencing.
• Coordinates work efforts with other sections, county departments and public agencies.
• Communicates effectively (both verbally and in writing) with the general public while discussing and explaining departmental policies.
• Receives and responds to customer inquiries, requests for assistance and complaints necessary and or assigned by higher-level supervisory or management staff.
• Performs other related duties as assigned.

Graduation from high school or equivalent and two years of technical/clerical experience including customer service; or an equivalent combination of relevant education or experience may be substituted on a year for year basis.

Must have demonstrated ability to communicate effectively both verbally and in writing with the general public while discussing, explaining and interpreting departmental policies.

Graduation from high school or equivalent and three (3) years of technical/clerical experience involving the reading and writing of legal descriptions, or reviewing construction documents or processing permit applications, to include one (1) year of permit analyst experience, or an equivalent combination of relevant education or experience may be substituted on a year for year basis.

Permit Technician Certification from the International Code Council

Working knowledge of Microsoft applications.

Open Date: 08/21/2026

Close Date: 09/06/2026

This posting is subject to close without prior notice.

Permit Analyst

Pay Grade: 012 - From $19.94 to $25.66

FLSA Status:
Non-Exempt

Placement based on Education and Experience

Senior Permit Analyst

Pay Grade: 014 - From $23.19 to $30.14

FLSA Status:
Non-Exempt

Placement based on Education and Experience

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance…