Unit Secretary, Children's Emergency & Trauma;

Position Summary

The Unit Secretary is responsible for routine clerical/secretarial tasks for persons in a nursing unit.

Orlando Health Arnold Palmer Hospital for Children, Orlando, FL

Children's Emergency & Trauma Unit

Variable Full-time (3/12-hour shift)

Day Shift (7AM - 7PM)

• Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
• Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
• Communicates consultation requests to physicians or therapists promptly and accurately.
• Performs data entry and assembles, compiles, and breaks down medical records.
• Prepares/copies designated medical record/information for transfer to other facilities.
• Answers phone calls, routes callers, assists in pages, and takes messages and provides routine information to callers.
• Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
• Communicates effectively in all interactions.
• Works under the direction of the charge nurse.
• Assists in making appointments for patients.
• Working knowledge of office/departmental equipment.
• Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
• Collaborates in partnership interdepartmentally to promote and provide a safe environment.
• Utilizes compassion to create a therapeutic environment.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• May have limited access to areas storing medications.
• Maintains pre-established par levels of all unit office supplies.
• Assists in the stocking of both unit and office supplies.
• Monitors time and attendance through Kronos (or timekeeping system).
• Prioritizes workload to manage multiple priorities.
• Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission. Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Maintains a clean, safe and organized unit.

• High School diploma or equivalent.
• Keyboarding skills and knowledge of Microsoft Word and Excel.
• Knowledge of Medical terminology, or Health Unit Coordinator Certification.

• None.

• Required:
  
  Previous experience as a Unit Secretary in a fast-paced acute care environment.