Scheduling & Registration Specialist - General Surgery, Trauma, and Burn Clinic - Orlando

Position Summary

Department:
Orlando Health Medical Group - Interventional Spine

Status:
Full-Time | 40 hours per week

Shift: Monday - Friday, 8am - 5pm

Title:

Scheduling Registration Specialist

Address of Practice: 77 UNDERWOOD ST ORLANDO FL 32806

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

All Inclusive Benefits (start day one):
Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, backup elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

About OHMG:
Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award‑winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

• Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
• Accurately communicates prep information, arrival time and arrival location to patient.
• Inputs and distributes charge management process on a daily basis.
• Demonstrates self‑direction, personal accountability and the quality of patient business and departmental maintenance.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Demonstrates in‑depth knowledge of ancillary departments.
• Accurately uses medical terminology, multi‑line phones, and word processing/spreadsheet applications.
• Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution.

• High School Graduate or equivalent.
• Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).

None.

One (1) year of clinical registration, scheduling or closely related experience required.