Financial Counselor

Responsibilities

University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), is committed to providing intensive mental health services to children, adolescents and adults as well as detox and substance abuse programs for adults. Our mental health facility provides safe and effective inpatient treatment to assist individuals in leading more productive and fulfilling lives. The facility is located on a beautiful 14-acre campus in Orlando, Florida, and includes 112 licensed beds.

The Financial Counselor is responsible for performing comprehensive financial assessments to determine a patient’s ability to pay, collect deposits, negotiating payment arrangements, securing financing for self‑pay balances, and identifying available funding sources. This position supports both front end functions and requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast‑paced environment.

This role is scheduled as four (4) 10‑hour shifts, which includes a required weekday/some weekends, and operates under productivity and goal based performance standards.

• Provides benefit education to patients, parents and guarantors, effectively communicates insurance, claims or patient’s self‑pay responsibilities to patients, determines accurate third party and self‑pay liability, requests upfront collections of self‑pay deposits from patients both inpatient and outpatient, ensures all patients will be "financially secured" as soon as possible, but no later than ntaining collection logs.
• Completing census reports.
• Provides assistance to indigent patients in completing and submitting paperwork for Mass Health, creates agreements with patients that are not financially able to pay off account in full, but can pay set amount monthly until balance is paid in full. Regularly follows up with responsible party on incomplete documentation, COB forms, patient balances and/or additional information requests related to financial responsibility counseling or insurance verification.
• Prioritizes follow‑up on self‑pay accounts as appropriate, but no less than every 30 days. Self‑pay call follow‑up.

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

High School Graduate/GED. Bachelor’s Degree preferred

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune;

and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.  .

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our…