Medical Receptionist

Value-Based Care Model Experience

• Value-based care model experience

Become a part of our caring community and help us put health first.

Center Well is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great!

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs, takes and distributes accurate messages, greets visitors, determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate parties of visitor arrival or directs visitors to the appropriate office, department or employee, and responds to routine inquiries from internal or external sources such as the organization’s location, hours of operation, phone numbers, and/or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and work under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact.

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

• Scheduled 40 hours per week
• Monday to Friday 8AM-5PM
• Local travel may be required;
  Mileage is reimbursed

PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format).

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

• Blue Cross and Blue Shield Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

$38,000 - $45,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

About Center Well Senior Primary Care:
Center Well Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized…