Eligibility Specialist Ii - 60065951

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Requisition No:881765

Agency:
Children and Families

Working Title:

ELIGIBILITY SPECIALIST II -

BROADBAND LEVELS:
Level 1 – Pay Band 002

Level 3 – Pay Band 007

Level 4 – Pay Band 009

This is work performing in all community, public health and social service specialist occupations not listed separately.

Some positions in this occupation may be responsible for coordinating work and supervising employees.

Supervises employees by assigning work, reviewing progress and assessing performance.

Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.

Counsels family members to assist in understanding, dealing with, and supporting client or patient.

Interviews clients, reviews records, and confers with other professionals to evaluate mental or physical condition of client or patient.

Formulates or coordinates program plan for treatment, care, and rehabilitation of client or patient, based on social work experience and knowledge.

Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan.

Modifies treatment plan to comply with changes in client's status.

Refers patient, client, or family to community resources to assist in recovery from mental or physical illness.

Intervenes as advocate for client or patient to resolve emergency problems in crisis situation.

Plans and conducts programs to prevent substance abuse or improve counseling services.

Plans and conducts programs to improve health.

Supervises and directs other workers providing services to client or patient.

Develops and prepares program manuals, policies, procedures, standards, and rules.

Analyzes data to measure the effectiveness of programs.

Develops methods to implement and administer policies, procedures, and program activities.

Develops monitoring, compliance reviews and/or quality assurance techniques for measuring the quality of service delivery to insure maximum efficiency.

Identifies improvements and adjustments needed to insure program effectiveness and efficiency.

EXAMPLES OF JOB CHARACTERISTICS

Provide Consultation and Advice to Others

Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

Assisting and Caring for Others

Providing assistance or personal care to others.

Establishing and Maintaining Relationships

Developing constructive and cooperative working relationships with others.

Judging Qualities of Things, Services, And/or People

Making judgments about or assessing the value, importance, or quality of things or people.

Communicating With Persons Outside Organization

Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Getting Information Needed to Do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

Analyzing Data or Information

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Monitor Processes, Material, Surroundings

Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

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