Centralized Services Pharmacist Summer Internship (Onsite Call Center

Job Description Job Summary

Provides the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a great customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.

• Engages customers and patients with prescription services, handling inquiries with professionalism, empathy, and accuracy.
• Models and promotes excellent customer service practices.
• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Gains experience in centralized pharmacy services, including call centers and/or fulfillment center environment.
• Supports prescription entry, third-party processing, filling, and dispensing under pharmacist supervision.
• Aids in patient care services such as counseling and health screenings within the allowed scope of practice.
• Reports prescription errors promptly and adheres to quality and compliance policies.
• Adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
• Assists with patient profiles, orders, and inquiries.
• Completes assigned tasks, maintains professional relationships, and complies with company policies.
• Maintains knowledge and skill in healthcare and pharmacy and healthcare developments through training and continuous learning.

Founded in 1901, Walgreens () proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

1753661

Centralized Services Pharmacist Summer Internship (Onsite Call Center)

Walgreens

Customer Contact Center

8337 SOUTHPARK CIR, ORLANDO, FL 32819

8337 SOUTHPARK CIR, ORLANDO, FL,
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• Must be a current student enrolled in an accredited school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
• Requires willingness to work flexible schedule, including evening and weekend hours.

• Experience working at Walgreens.
• Experience in filling prescriptions accurately, including counting, measuring, and weighing medications - with math skill.
• Experience in Microsoft Office with moderate experience in computer.

We will consider employment of qualified applicants with arrest and conviction records.