Laboratory Assistant II - Lake LabWorks

Position Summary

At Orlando Health Lab Works offers an array of outpatient diagnostic laboratory services in convenient lab locations throughout Central Florida. Our experienced, certified phlebotomists are dedicated to providing quality testing, rapid delivery of results and excellent customer service.

• Phlebotomy experience required**

Orlando Health is seeking a Laboratory Assistant II to support daily laboratory operations through accurate specimen processing, patient registration, order entry, and clerical support. This role plays a vital part in ensuring timely, high‑quality laboratory services by supporting specimen integrity, pathology workflows, customer service, and overall laboratory efficiency.

The ideal candidate demonstrates strong attention to detail, comfort working in a fast‑paced healthcare environment, and a commitment to quality, safety, and teamwork.

Location: 7243 Della Dr. Orlando Suite E

Schedule
: M-TH 8:00am-5:00pm, Fri 7:30am - 2:00pm

• Receive, process, label, aliquot, store, and transport laboratory specimens in accordance with established protocols
• Perform specimen preparation tasks, including centrifugation and proper handling techniques
• Support pathology specimen processing and reference testing workflows
• Complete patient registration, order entry, billing, scheduling, and downtime procedures as needed
• Utilize laboratory and hospital information systems accurately and efficiently
• Maintain laboratory supplies and manage customer supply orders
• Deliver high‑quality customer service and respond promptly to internal and external requests
• Assist with cleaning, maintenance, and monitoring of laboratory equipment (e.g., centrifuges, refrigerators)
• Identify and document specimen quality issues and participate in Quality Improvement initiatives

• Education/Training:
  High School Diploma or GED
• Licensure/Certification:
  Two (2) years of laboratory experience or patient care experience. Current enrollment in a science‑related program (e.g., Nursing, Medical Technology, Pre‑Med, or related clinical program), which may substitute for up to two years of experience. Phlebotomy experience.
• Experience:
  
  None.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career‑growing FREE education programs and well‑being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

• Benefits that begin on Day 1
• Four (4) weeks paid parental leave
• Debt‑free degrees through our Preferred Education Program
• Tuition reimbursement and loan repayment programs

The Orlando Health System of Care includes award‑winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100‑year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us!

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to…