Human Services Program Analyst

Requisition No: 879474. Agency:
Department of Health.

Working Title:

HUMAN SERVICES PROGRAM ANALYST - . Pay Plan:
Career Service. Position Number: . Salary: $1,563.97 Biweekly. Posting Closing Date: 09/17/2026.

Location:

6101 Lake Ellenor Drive – Area 7, Orlando, FL 32809.

• Valid Florida driver’s license; willingness to use personal vehicle for travel throughout Area 7 (Orange, Osceola, Seminole).
• At least 2 years of verifiable experience working in an infectious disease program (HIV/STD/TB).
• At least 2 years of verifiable experience collaborating with community-based organizations, hospitals, and/or private physician offices.
• At least 2 years of verifiable experience interpreting laboratory results.
• Ability to complete the State of Florida Surveillance Module Training within six months of hire.
• Willingness to work in the office or perform field work daily as required.
• Authorized to work in the United States without employer sponsorship.
• Availability to perform emergency duty.

The HIV/AIDS Surveillance Data Processing / Non‑Identified Risk Reclassification (NIR) Coordinator is a technical surveillance role responsible for receiving, processing, verifying, and analyzing HIV/AIDS surveillance data for Area 7A (Orange, Osceola, and Seminole counties). The position manages sensitive laboratory and case information, conducts medical record reviews, supports epidemiologic investigations, and ensures accurate and timely reporting in accordance with state and federal guidelines.

• Receive and process electronic and paper HIV/AIDS laboratory reports.
• Conduct record searches, scan, upload, and prepare cases for initial data entry and updates.
• Review case report forms for completeness, accuracy, and required documentation.
• Maintain secure HIV/AIDS registries for Orange, Osceola, and Seminole counties.
• Log and track data requests; follow up with reporting sources to resolve discrepancies.
• Conduct periodic registry audits to maintain data accuracy and completeness.
• Provide clerical and administrative support to the Surveillance Unit.
• Perform medical record reviews at hospitals, clinics, correctional facilities, nursing homes, and other relevant sites.
• Maintain ongoing communication with providers and agencies to ensure timely and accurate case reporting.
• Ensure confidentiality and data security in all aspects of work.
• Prepare surveillance reports, case updates, and quarterly activity summaries.
• Develop and maintain working relationships with county health departments, hospitals, physicians, nurses, case managers, and community partners.
• Respond to data requests within required time frames and provide technical assistance as needed.
• Support special epidemiological investigations as requested by the Department of Health or CDC.
• Investigate HIV/AIDS cases reported with No Identified Risk to obtain missing risk information.
• Contact reporting providers and request medical records from clinics, hospitals, and testing sites.
• Conduct database searches using STARS, eHRS, HMS, Merlin database, and Axiom reporting system.
• Document and coordinate Non‑Identified Risk reclassification (NIR) and submit monthly reports to the State Health Office.
• Identify providers with high NIR rates and assist with technical assistance workshops.
• Arrange and conduct NIR interviews at locations convenient for clients and providers.
• Complete and submit NIR questionnaires to the State NIR Coordinator.
• Other duties as assigned.

• Knowledge of data collection, entry, analysis, and reporting.
• Knowledge of HIV/AIDS, STDs, Hepatitis, and related public health issues.
• General knowledge of medical terminology.
• Skill in reviewing and interpreting medical records.
• Ability to work independently…